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Refund and Cancellation Policy

Last updated: 13 October 2026. Draft pending legal review before launch.

Before the restaurant accepts

You can cancel for a full refund.

After preparation starts

Cancellation may not be possible. Contact us and our support team will review it.

Wrong, missing or poor-quality items

Tell us within 2 hours of delivery. After review we refund the affected items or the full order.

How refunds are paid

UPI payments are refunded to the original source within 5 to 7 working days. For cash on delivery orders we refund by UPI to a number you confirm.